A potential customer was experiencing unexpected delays when dealing with their organic rosemary supplier, which was located abroad. They needed a domestic supplier of organic rosemary who could provide a consistent supply for their processed meat product, but they also needed to match the rosemary’s performance exactly, in order to keep their product’s same texture and taste profile.
Tried, True, and Transparent: Rosemary Extract-based Ingredients
As one of the only domestic sources of organic rosemary, we were able to offer our new customer our domestic, certified sustainable line of tried and tested rosemary extract-based ingredients. No unexpected customs delays provided consistent availability and a quick lead time.
Tailor-made and Fine-tuned
Beyond simply providing an equivalent product, our tailor-made solution was fine-tuned to our customer’s needs, matching performance to keep the same texture & taste profile—without requiring other formulation changes. We conducted technical evaluations of the raw materials in their previous and potential products, so the customer would know exactly what they were buying from us. Our Customer Lab Services team helped them conduct and evaluate sensory testing at our facilities, showing results right down to the consumer/end user.
But wait, there’s more. Our rosemary also supported our customer’s brand messaging, staying within their brand guidelines, with the transparency they require. And, by switching to a domestic rosemary extract-based ingredient to protect their product, our customer is no longer at risk of international currency rate fluctuations.
