Service to Customers 

Through our rigorous raw material risk assessments and quality management systems, we deliver safe, high-quality products to customers across North America and around the globe.

Beyond serving as a responsible ingredient manufacturer, we provide tailored customer lab services, product application support and technical expertise to help customers maximize the value of Kemin ingredients in their products. 

 

Serving as a Responsible Ingredient Manufacturer

As a company that touches 3.8 billion lives every day with our products and services, we go to great lengths to ensure the safety and quality of our products. We are dedicated to being a responsible ingredient manufacturer across our ingredient supply chain, from raw material to finished ingredient.

Because we are committed to the highest standards of raw material testing, above and beyond any required compliance or regulatory standard, we’ve made a multimillion-dollar investment in our own independent testing laboratory.

We have established quality control protocols for all analyses and conduct internal audits of our facilities and systems on a frequent basis as a part of our commitment to continuous improvement.

To produce more than 500 specialty ingredients, we maintain top-of-the-line manufacturing facilities worldwide, each operating under Good Manufacturing Practices (GMPs). Our North America manufacturing facilities and certifications include:

  • Food Safety System Certification (FSSC) 22000 and International Safe Feed/Safe Food (FAMI-QS) certified animal nutrition and health and pet food ingredient manufacturing facility in Des Moines, Iowa, U.S.
  • FSSC 22000 certified food technologies manufacturing facility in Des Moines, Iowa, U.S.
  • FSSC 22000 and FAMI-QS certified rosemary extract manufacturing facility in Des Moines, Iowa, U.S.
  • NSF certified dietary ingredients manufacturing facility in Des Moines, Iowa, U.S.
  • ISO 9001:2008 certified pet food and rendering technologies ingredient manufacturing facilities in Verona and Sarcoxie, Missouri, U.S.

 

Kemin facilities within the U.S. observe all applicable FDA regulations and/or U.S. Department of Agriculture (USDA) regulations, including the Food Safety Modernization Act (FSMA).

These quality certifications and processes formalize our commitment to meeting the highest quality and safety standards worldwide. The improved and consistent manufacturing standards also allow Kemin to minimize waste and improve both our and our customers’ return on investment.

Serving Customers in North American Feed, Food, and Health-Related Industries

Ingredient Supplier with Customer Lab Services

To ensure the success of our customers and, ultimately, the success of our products, our Customer Lab Services (CLS) team offers tailored analytical, shelf life, sensory, chemistry and microbiology testing services. Our CLS team also helps customers identify the most efficient application rate and application point to ensure they are receiving the maximum value from our products.

Our industry-leading throughput and turnaround times, as well as our validated equipment and methods, allow Kemin to help customers meet their business goals. Our Des Moines, Iowa, U.S. CLS laboratory for pet food and rendering technologies has been ISO 17025 accredited since 2013. The CLS lab is accredited by the American Association for Laboratory Accreditation (A2LA).

Tailored Product Application Support

Our Product Application Department (PAD) provides unique application technology, expertise and services to help customers maximize the value of Kemin ingredients.

Understanding that every production facility is different and every customer has different goals, our engineers and technical experts work closely with customers to develop tailor-made application solutions and monitor processes.

We often run pilot trials with mobile units to ensure an application works well for a customer before designing and installing a full application system. Once an application system has been installed, the PAD team continues to support the customer with system service and maintenance.

Kemin has developed online technology that allows customers to automate liquid application of Kemin products. Our liquid application systems can help lower the cost of application, improve technical efficacy and reduce variability and application errors.

Our team of experts also hosts workshops and trainings to share application best practices and insights with customers.